Coronavirus (Covid-19) Advice and Support
(For the latest national coronavirus advice please visit www.nhs.uk/coronavirus)
- The latest guidance on staying safe and controlling the virus (following easing of lockdown rules 4 July onwards)
- Easy Read information - includes explanations of some of the words and phrases used during the pandemic, and also links to useful information on topics like staying at home, taking care of yourself and social distancing
- What to do if you think you have coronavirus
- Advice for people at higher risk of coronavirus
- Shielding the vulnerable
- Changes to seeing your GP
- Diabetes & Mental Health Helplines
- Supporting people with diabetes during coronavirus
- Mental health support for children and young people
- Bereavement support leaflet - local and national support
- What to do when someone dies during the pandemic - government advice on the next steps
- Opening hours of Minor Injuries Units and First Aid Units
- Help the NHS and hand back equipment no longer used
- Volunteering in Oxfordshire
- Useful links - national and local
From the 4 July 2020 the government updated its guidance on measures to help you to stay alert and stay as safe as possible as we continue to respond to the challenges of coronavirus - see here
You can also view Oxfordshire County Council's, the NHS and our partners' advice on social distancing to prevent a second COVID-19 outbreak following the easing of the lockdown rules - view here
We can all help control the virus if we all stay alert. This means you must:
- stay at home as much as possible
- work from home if you can
- limit contact with other people
- keep your distance if you go out (2 metres apart where possible)
- wash your hands regularly
Do not leave home if you or anyone in your household has symptoms.
- a high temperature
- a new, continuous cough
- a loss of, or change to, your sense of smell or taste
What can I do from 4 July:
- you can meet in groups of up to two households (your support bubble counts as one household) in any location - public or private, indoors or outdoors. You do not always have to meet with the same household - you can meet with different households at different times. However, it remains the case - even inside someone’s home - that you should socially distance from anyone not in your household or bubble. This change also does not affect the support you receive from your carers
- when you are outside you can continue to meet in groups of up to six people from different households, following social distancing guidelines
- stay overnight away from your home with your own household or support bubble, or with members of one other household
- It will be against the law to gather in groups larger than 30 people, except for a limited set of circumstances to be set out in law.
You should not:
- gather indoors in groups of more than two households (your support bubble counts as one household) - this includes when dining out or going to the pub
- gather outdoors in a group of more than six people from different households; gatherings larger than 6 should only take place if everyone is from just two households
- interact socially with anyone outside the group you are attending a place with, even if you see other people you know, for example, in a restaurant, community centre or place of worship
- hold or attend celebrations (such as parties) where it is difficult to maintain social distancing
- stay overnight away from your home with members of more than one other household (your support bubble counts as one household)
- Gatherings of more than 30 people will be prohibited, apart from some limited circumstances to be set out in law.
Do NOT leave your home if you think you have coronavirus
You do not need to contact your GP if you think you have coronavirus.
- You can use the online 111 coronavirus service to get advice and find out what to do. Only call 111 if you cannot get help online, or cannot handle your symptoms at home. This approach will free up help for those who most need it.
Babies and children
- Call 111 for advice if you're worried about a baby or child. If they seem very unwell, are getting worse or you think there's something seriously wrong, call 999. Do not delay getting help if you're worried. Trust your instincts.
GP practices are taking actions to protect patients, staff and the wider community by introducing a new telephone triage system for GP appointments. For more information about speaking to your GP, click here.
Due to the coronavirus situation the NHS is redeploying key clinical staff to where they are most needed. This means we have reduced the opening hours of Minor Injuries Units (MIUs) and First Aid Units (FAUs) in Oxfordshire. Since March 23, the following measures have been introduced:
- Minor Injury Units at community hospitals in Abingdon, Witney and Townlands in Henley: These are operating reduced hours but remain open seven days a week, 10am to 6.30pm.
- Bicester Community Hospital: The First Aid Unit and Out of Hours service will be closed during the week. It will be open from 8.30am to 11pm at weekends. Posters will be displayed on doors, for anyone turning up, signposting them to services at Witney and Abingdon hospitals.
- Chipping Norton Health Centre: The First Aid unit – operated by South Central Ambulance Service is closed temporarily.
- Wallingford Community Hospital: This unit is temporarily closed during the COVID-19 outbreak.
Getting help: If you need medical help please contact NHS111 first, via phone or the NHS111 website. They will triage your case and direct you to the most appropriate unit. People with injuries who have not called in advance will be seen and treated as necessary. However, if the condition or injury is not urgent, staff will ask patients attend the following day with an appointment.
Please also note that in order to comply with social distancing policies, people are asked to attend units on their own if possible, or with one other person only if they require help or support.
For more information visit the Oxfordshire County Council website which is packed full of information on how to volunteer and who with - see here
- Up-to-date NHS information on coronavirus, including symptoms and when people should stay at home can be seen at www.nhs.uk/conditions/coronavirus-covid-19
- NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do
- Public Health England - guidance on mental health and wellbeing
- Oxfordshire County Council - including information on schools, childcare and early years
- Oxfordshire County Council - advice on shielding the most vulnerable
- Updates from Oxford University Hospitals
- Thames Valley Police - FAQs on coronavirus
- Information and links to local advice on mental health and wellbeing